Cancellation Policy

Cancellation Policy for Techplus Super Store

Overview

At Techplus Super Store, we understand that plans can change. Our cancellation policy is designed to give you flexibility while ensuring a smooth process for both you and our team. Please review the details below to understand how to cancel an order and the conditions that apply.

How to Cancel an Order

You can cancel your order through your account on our website or by contacting our customer service team at support@techplustores.com or via the "Contact Us" page. Please provide your order number and request cancellation.

Timeframes for Cancellation

Cancellations must be requested before your order is shipped. Once an order has been shipped, it cannot be cancelled, but you may return it following our return policy.

Conditions for Cancellation

Most orders can be cancelled before shipping. However, custom or special order items may not be eligible for cancellation. Please check the product page or contact us for details.

Refund Process for Cancelled Orders

If your cancellation is approved, we will process a full refund to your original payment method within 7-10 business days. Depending on your payment provider, it may take additional time for the refund to reflect in your account.

Exceptions

The following items cannot be cancelled once the order is placed:

  • Custom-made or personalized products
  • Items that are already in the process of being shipped
  • Digital products or downloadable content

International Orders

For international orders, please contact our customer service team as soon as possible to request cancellation. Additional fees or restrictions may apply depending on the shipping status.

Contact Us

If you have any questions about our cancellation policy or need assistance with cancelling an order, please reach out to us:

We are committed to providing a seamless shopping experience at Techplus Super Store. Thank you for choosing us!

Last updated: June 28, 2025